Survey

1. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

2. What is your primary motivation for trying a new brand?

A. Price

B. Recommendations

C. Advertising

D. Sustainability/Ethics

3. What device do you use most for online shopping?

A. Smartphone

B. Laptop/Desktop

C. Tablet

4. Do you read the return policy before making a purchase?

A. Always

B. Often

C. Sometimes

D. Never

5. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important

6. What was your last treat-yourself purchase?

A. Clothing/Accessories

B. Electronics/Gadgets

C. Food/Experience

D. Home Decor

7. How often do you shop for fitness or sports equipment?

A. Regularly

B. Occasionally

C. Rarely

D. Never

8. Do you have any hobbies that require regular purchases?

A. Yes (e.g., crafting, gaming)

B. No

9. Are you influenced by a product's packaging?

A. Yes, greatly

B. A little

C. Not at all

10. How important is a daily routine to you?

A. Very important

B. Somewhat important

C. Not important