Survey

1. Do you read the return policy before making a purchase?

A. Always

B. Often

C. Sometimes

D. Never

2. Do you enjoy the experience of shopping, or is it just a task?

A. I enjoy it

B. It's just a task

C. It depends on what I'm buying

3. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

4. Do you participate in major sales events like Black Friday?

A. Yes, actively

B. Yes, casually

C. No

5. How important is a brand's social or environmental stance to you?

A. Very important

B. Somewhat important

C. Not important

6. What does a perfect weekend look like to you?

A. Being productive

B. Relaxing at home

C. Socializing

D. Exploring new places

7. Do you prefer shopping in large chain stores or small local shops?

A. Large chains

B. Small local shops

C. No preference

8. How do you feel about personalized product recommendations?

A. They are helpful

B. They are creepy

C. I don't notice them

9. What is your attitude toward trendy items?

A. I buy them quickly

B. I wait to see if they last

C. I generally avoid them

10. How often do you shop using your smartphone?

A. Daily

B. Weekly

C. Monthly

D. Never